Lucrum Order Taking
Cross-platform Flutter app (Android & Windows) for creating and managing restaurant orders with role-based workflows.
Project Overview
Lucrum Order Taking is an end-to-end digital ordering system built to streamline restaurant operations. Designed with an intuitive interface, it enables staff to efficiently manage dine-in orders, while real-time kitchen updates enhance communication and reduce service delays. The system includes a call center module for managing takeaway and delivery orders, and a dispatcher dashboard for workflow automation, rider assignments, and order tracking.
Tech Stack
Key Features
- Order Management
- Real-time order creation, updates, and modifications
- Table and service area management with live status tracking
- Order history, repeat ordering, and customer tagging
- Menu Management
- Dynamic menu configuration with instant updates
- Category-based organization and item-level customization
- Support for discounts, offers, and time-based promotions
- Kitchen Display System (KDS) Integration
- Real-time order push to kitchen displays
- Live order status and preparation time tracking
- Seamless coordination between waitstaff and kitchen
- Call Center & Dispatcher Module
- Dedicated interface for agents to place delivery/takeaway orders
- Integrated customer database with address autofill
- Dispatcher dashboard for workflow and rider assignment
- Payment Processing
- Support for multiple payment methods (cash, card, digital wallets)
- Bill splitting and tip handling
- Automated invoice and receipt generation
- Printer Integration
- Multi-station printer configuration (kitchen, billing, dispatch)
- Automatic print triggers on order placement or status updates
- Customizable print templates and branding
- Offline Mode & Sync
- Local data persistence with SQLite
- Automatic background synchronization with cloud
- Smart conflict resolution strategies
- Cross-Platform Responsiveness
- Android & Windows support
- Optimized for low-end devices
- Responsive across all screen sizes
- Complex call center/dispatcher workflows
Project Gallery
Development Process
The project was architected using Clean Architecture to ensure modularity, testability, and scalability. GetX was adopted for state management, routing, and DI. SQLite enabled offline-first capability, with real-time sync via WebSockets. The system supports deep printer integration, image optimization, watermarking, geofencing, and camera-based order capture. Role-based access and permission controls were enforced. Performance tuning and modular design tackled real-time data consistency, low-end hardware responsiveness, and complex call center/dispatcher workflows.
Impact & Results
- Reduced order processing time by 50%
- Improved order accuracy by 95%
- Enhanced customer satisfaction through faster service
- Streamlined kitchen operations and reduced errors
- Enabled data-driven menu optimization